Soft skills in this category include:

• Teamwork – working productively with peers and coworkers
• Personality – encouraging others with a positive attitude
• Social skills – handling yourself well in all types of business situations
• Conflict resolution – de-escalating disagreements between others

Communication and interpersonal skills

Soft skills in this category include:

• Speaking – delivering impactful speeches in small or large groups
• Listening – understanding and empathizing with others' points-of-view
• Selling – presenting compelling reasons for taking all kinds of action (not just buying!)
• Persuading – convincing someone to adopt a new viewpoint

Problem-solving

Soft skills in this category include:

• Creativity – imagining new approaches to a problem
• Critical thinking – developing and using a systematized method to handle tasks
• Analysis – interpreting deeper meaning from surface-level data
• Innovation – developing new and original products, services and systems

  Time management
 Soft skills in this category include:

• Punctuality and reliability – showing up on time, every time
• Organization – developing and maintaining a logical system for storing items
• Planning – arranging steps to meet long-term goals
• Productivity – managing energy and attention to accomplish more

Leadership

Soft skills in this category include:

• Trustworthiness – being truthful and following through with promises
• Motivation – inspiring others to reach their potential
• Commitment – dedicating yourself to stick with a project
• Goal-setting – developing ambitious, but achievable, long-term goals